InboxShift reads every support email, matches it against your knowledge base, and resolves tickets instantly. Your team handles escalations. AI handles the rest.
Three steps. Zero complexity.
Point your support inbox to InboxShift. Every incoming email becomes a ticket automatically.
Add your FAQs, docs, and common answers. The AI learns your voice and resolves tickets just like you would.
High-confidence answers go out automatically. Low-confidence tickets get escalated to your team. You stay in control.
Everything you need to automate support without losing the human touch.
Every AI response includes a confidence score. Only high-confidence answers get sent. Everything else goes to your team.
Route tickets based on keywords, sender domain, or subject patterns. VIP customers always get a human.
Add articles, FAQs, and past replies. The more you add, the smarter InboxShift gets at resolving tickets.
Plug into any email provider, helpdesk, or CRM. One POST request creates a ticket and triggers resolution.
Start free. Scale when you're ready.
Join the waitlist and be first to automate your support inbox.